Credit Savvy provides credit scores and credit file information from Experian, one of Australia’s official credit reporting bodies.

Information in your credit file can only be changed or removed if it is incorrect or out of date.

For privacy and security reasons Credit Savvy cannot access or change your credit file information.

If there are incorrect listings on your Credit Report Summary, you should first contact the organisation that provided the incorrect detail.

If they do not resolve the issue, you can contact Experian and explore their corrections process.