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Who should I contact if I have a question about a credit file ban?

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Written by Credit Savvy
Updated over 2 months ago

You can no longer request or manage a credit file ban through Credit Savvy.

Any credit file bans previously placed through us will remain active until they are due to expire. Refer to your email records from Experian, Equifax and illion to see the exact date a ban is due to expire at each.

If you wish to extend a credit file ban you placed through us, you can do so by contacting Experian on 1300 783 684, or visiting the Experian website.

If you wish to remove a credit file ban, you will need to contact each bureau directly using the contact details below:

  • To request lifting your ban with Experian: complete this form.

  • To request lifting your ban with Equifax: complete this form.

  • To request lifting your ban with illion: complete this form.

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