Important Change to Credit Savvy
Why can’t I sign up to Credit Savvy?
What does Credit Savvy do?
Where can I get more information on Credit Savvy’s credit score service?
Can I check my credit score with Credit Savvy?
Why can’t I sign up to Credit Savvy, or log in to my account?
How can I continue to access my credit score?
Where can I find more information about Credit Savvy’s credit score service in the CommBank app?
I have the CommBank app installed but can’t sign up to the free credit score service.
Who should I contact if I have a question about a credit file ban?
I’m a former Credit Savvy member. What has happened to my data?
How do I get help if I have a question about a Credit Savvy account?
How do I make a complaint?
Do you have a phone number?
I received a call from Credit Savvy asking for my ID documents – is it a scam?
I need help/have technical issues who do I contact?
I’ve got previous file accesses on my Experian report from Credit Savvy that are not made by me. Who do I contact regarding this?
Do I need to open a CommBank financial product to access my free credit score via the CommBank app?